HeroHato Privacy Policy

Effective Date: January 3, 2025

HeroHato is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, products, and services. By accessing or using our website https://herohato.net/, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information:
Information you provide when placing an order, signing up for our newsletter, or contacting us, such as:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (processed securely through third-party platforms)

b. Non-Personal Information:
Automatically collected data when you use our website, such as:

  • Browser type and version
  • IP address
  • Device type
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies

c. Voluntary Information:
Any additional information you provide, such as product reviews, feedback, or participation in surveys and promotions.

2. How We Use Your Information

HeroHato uses your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment and shipping.
  • Customer Support: To respond to inquiries, provide assistance, and resolve issues.
  • Marketing and Communication: To send newsletters, promotional offers, and updates, provided you have opted in.
  • Website Improvement: To analyze user behavior and enhance website functionality, ensuring a better shopping experience.
  • Legal Compliance: To meet legal obligations and prevent fraud.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with the following parties:

  • Service Providers: Third-party companies that assist with payment processing, shipping, marketing, or website maintenance.
  • Legal Authorities: When required by law or to protect our rights, customers, or business.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences
  • Track website usage
  • Provide personalized recommendations

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Data Security

HeroHato prioritizes the security of your personal information:

  • We implement encryption, firewalls, and secure servers to protect your data.
  • Payment information is processed through trusted third-party platforms and is not stored on our servers.
  • Access to your personal information is restricted to authorized personnel only.

Despite our efforts, no online transmission or storage system is completely secure. By using our website, you acknowledge this inherent risk.

6. Your Rights

You have the following rights regarding your personal data:

  • Access and Portability: Request a copy of the personal information we hold about you.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request the deletion of your data, subject to legal and contractual obligations.
  • Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in emails or contacting us directly.
  • Restrict Processing: Limit the ways we use your data in certain circumstances.

To exercise your rights, contact us at info@herohato.net.

7. Third-Party Links

Our website may contain links to third-party websites. HeroHato is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

HeroHato does not knowingly collect information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us, and we will promptly delete it.

9. Changes to This Privacy Policy

HeroHato reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page regularly to stay informed about our data practices.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: info@herohato.net
  • Phone: (406) 675-8434
  • Address: Po Box 636 Pablo, Montana (MT), 59855

Thank you for trusting HeroHato. Your privacy matters to us, and we are dedicated to protecting it while delivering an exceptional shopping experience.