HeroHato Terms and Conditions

Effective Date: January 3, 2025

Welcome to HeroHato! These Terms and Conditions govern your access to and use of our website (https://herohato.net/) and the purchase of our products. By using our website or placing an order, you agree to comply with these Terms and Conditions. Please read them carefully.

1. General Information

HeroHato is a retailer specializing in plants, gardening supplies, and accessories. Our goal is to provide exceptional products and customer service. The following terms apply to all users of our website, including browsers, customers, and contributors.

Contact Details:

2. Eligibility

By using our website or purchasing products, you confirm that:

  • You are at least 18 years old or have the consent of a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.

3. Use of the Website

  • You agree to use the website only for lawful purposes and in accordance with these Terms and Conditions.
  • You may not engage in any activity that disrupts or interferes with the website’s operation or security.
  • All content on the website, including text, images, and designs, is the property of HeroHato and is protected by copyright and intellectual property laws. You may not use, copy, or reproduce our content without prior written permission.

4. Product Information and Availability

  • All products are subject to availability. While we strive for accuracy, we cannot guarantee that product descriptions, images, or prices on the website are error-free.
  • Plants are living items and may vary slightly in appearance from the images shown.
  • HeroHato reserves the right to modify or discontinue any product without notice.

5. Order Process

To place an order, follow these steps:

  1. Browse our website at https://herohato.net/.
  2. Add desired items to your cart and proceed to checkout.
  3. Provide accurate billing and shipping information.
  4. Complete payment through accepted methods.

Upon successful order placement, you will receive a confirmation email. HeroHato reserves the right to cancel orders due to suspected fraud, errors in pricing, or stock unavailability.

6. Pricing and Payment

  • All prices are listed in USD and include applicable taxes unless specified otherwise.
  • Shipping costs will be calculated and displayed at checkout.
  • Payment must be made in full at the time of purchase. Accepted payment methods include credit/debit cards, PayPal, and other options listed on our website.

7. Shipping and Delivery

  • HeroHato ships domestically within the United States. International shipping is not available at this time.
  • Delivery times are estimates and may vary based on location and shipping method.
  • HeroHato is not responsible for delays caused by third-party carriers or unforeseen circumstances.

8. Returns, Refunds, and Exchanges

  • Returns are accepted within 14 days of delivery for items in their original condition.
  • Refunds will be processed within 7-10 business days after receipt and inspection of the returned item.
  • To initiate a return, contact us at info@herohato.net with your order details.

9. Limitations of Liability

  • HeroHato is not liable for damages resulting from improper use or care of our products.
  • To the maximum extent permitted by law, HeroHato disclaims all warranties, express or implied, regarding the operation of the website and the accuracy of information provided.
  • In no event shall HeroHato’s liability exceed the amount paid by the customer for the product in question.

10. Intellectual Property

  • All website content, including but not limited to text, graphics, logos, and images, is the property of HeroHato or its licensors.
  • Unauthorized use of our intellectual property is strictly prohibited.

11. User-Generated Content

If you submit reviews, comments, or other content to the website:

  • You grant HeroHato a non-exclusive, royalty-free, and transferable license to use, reproduce, and publish such content.
  • You confirm that your submissions do not infringe on the rights of any third party.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Montana. Any disputes arising from your use of the website or purchase of products will be subject to the exclusive jurisdiction of the courts in Montana.

13. Changes to Terms and Conditions

HeroHato reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting to our website. We encourage users to review this page regularly to stay informed of any updates.

14. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: info@herohato.net
  • Phone: (406) 675-8434
  • Address: Po Box 636 Pablo, Montana (MT), 59855

Thank you for choosing HeroHato. We are excited to help you bring the beauty of nature into your life. Visit https://herohato.net/ to explore our products and services today!